Appointments cannot be cancelled or rescheduled within 24 hours of the scheduled time.
Clinic appointments can be switched to online if the patient is sick or cannot make it to the clinic, even within 24 hours of the scheduled time.
Appointments cannot be rescheduled more than three times unless a valid reason is given.
It is advisable to arrive at your appointment around ten minutes before the scheduled time. Late comers may need to make a new appointment.
Patients requesting medical cannabis for the first time are required to fill in this questionnaire prior to booking an appointment.
Our front office staff is always available to help should you have any queries about your appointment. Kindly contact us on 79666904 during opening hours if you need assistance.
