TERMS AND CONDITIONS

  1. The Pain Clinic is a subsidiary of Medifood Malta Limited (C102491) operating with VAT number MT29294619.
  2. The Pain Clinic offers consultations in Paola, Gzira and Naxxar.
  3. Appointments can be booked and paid through our booking page.
  4. Appointments at Balance Wellness in Naxxar are subject to an additional €10 clinic fee.
  5. Appointments cannot be cancelled or rescheduled within 24 hours of the scheduled time.
  6. Clinic appointments can be switched to online if the patient is sick or cannot make it to the clinic, even within 24 hours of the scheduled time.
  7. Appointments cannot be rescheduled more than three times unless a valid reason is given.
  8. It is advisable to arrive at your appointment around ten minutes before the scheduled time. 
  9. Patients requesting medical cannabis for the first time are required to fill in this questionnaire prior to booking an appointment.
  10. Online orders are processed from Monday to Friday at noon. Any orders received after this time will be processed the following day.
  11. Our front office staff is always available to help should you have any queries. Kindly contact us by email on info@painclinic.com.mt or on 79666904 during opening hours if you need assistance.